Introduction and Acceptance of the Terms and Conditions
The general Terms and Conditions detailed below govern the contractual relationship between the ‘User’ (hereafter also referred to as ‘You’ or the ‘Customer’) and ‘IanPullen’ (hereafter also referred to as ‘We’ or the ‘Website’), belonging to Ian Pullen. The content of this site, including publicly available content, training courses, tools and all other aspects of the public and private parts of the site will be referred to as ‘materials’. Both parties accept these Conditions unreservedly. These general Conditions of Sale are the only conditions that are applicable and replace all other conditions, except in the case of express written, prior dispensation.
We maintain that, by confirming your order, you have read and do unreservedly accept our general Conditions of Sale. These Terms and Conditions of Sale are important to you and IanPullen as they are used to protect your rights as a valued customer and our rights as a business.
Changes to the Terms of Service and the Website
IanPullen is a work in progress, and as such things may change, be added or be taken away. We reserve the right to update the Website and these Terms of Service from time to time, at our discretion and without any notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly. Your continued use of the Website following the publishing of updated Terms of Service will be taken to mean that you have read and agree to the changes.
Access to the Website
We work hard to ensure the Website is always up and available, but we can’t guarantee that the Website will not have downtime for any reason. We reserve the right to close the Website for short periods of time for general maintenance, but will attempt to keep this to a minimum. We will not be liable if for any reason all or any part of the Website is unavailable at any time, for any length of time.
Unless stated otherwise in the details, you will retain access to any materials purchased through this site for the lifetime of this website. We reserve the right to withdraw access to materials gifted to you without prior notice.
Parts of the Website require you to input a password to access certain features. This is to be able to give you details relevant to your order whilst still keeping them private to you. To do this, as part of our security procedures, we require you to register an account with IanPullen by entering your email and choosing a secure password. We highly recommend that you choose a strong password that is hard for others to guess, and you log out from your account at the end of every session. There is a password reset procedure in case you forget your password. You must treat your account log-in information as confidential, not disclosing it to any third party and only using IanPullen in person. If you think there may have been any breach of security then it is your responsibility to notify us immediately and if log-in is possible, to change your password.
It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. We reserve the right to disable any user account in our sole discretion, at any time for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms of Service.
Your Account Details
You agree to take all reasonable efforts to keep your account log in details private and secure. Your log in details may not be shared with or transferred to other parties.
We reserve the right to remove your access to content on the website if we believe you are allowing others to access your user account.
IanPullen takes great care when putting product information, descriptions and images on-line but will not be held responsible for any mistakes or omissions to any information given.
The prices indicated on IanPullen are shown in United States Dollars and do not include delivery. The delivery costs are clearly shown and invoiced at the end of the order in addition to the price of the products. We reserve the right to modify our prices at any moment but this will be indicated to you on the order at the time the order is placed. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error etc.), your order will be cancelled and the payment refunded to you, even if it has been initially validated. Prices are displayed excluding any applicable taxes.
We’re located within Spain and as such are subject to EU rules on sales taxes.
If you are resident in a country outside of the European Union, no taxes are applicable to you and the price you pay will be the price displayed on the site.
If you are resident in a country within the European Union, taxes will be charged as applicable for your location and the product type. Prices on the site are displayed excluding tax and the tax due on any purchase will be clearly displayed on the checkout page prior to you completing your purchase.
If your EU based business possesses a valid tax number that can be verified through the VIES service, and your business is not located within Spain, please contact us to arrange your purchase without tax.
For digital goods we are required to collect value added tax at the prevailing rate of the country of the purchaser. We are also required to store at least two data points that identify the purchaser’s location. This is facilitated by our website, but in the event that the system is unable to verify your location, it may lead to an inability for you to purchase or the application of tax at a level that you believe is incorrect. In either case, please contact us explaining your situation and we’ll seek to address it manually.
We will always endeavor to fulfill your order once completed and paid for. If a product should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product within 30 days following the date of payment.
You will receive access to materials in their state at the time of purchase. We may make updates to materials at our discretion. We may release new versions of materials where there have been significant changes in the subject matter. You will not automatically gain access to new versions of materials.
We will endeavor to resolve any issues encountered by paying customers pertaining to our materials. Support requests should be made by email to email@example.com. Support does not extend to issues encountered with products, services or software supplied by third parties that are used within our materials.
We offer a 30 day money back guarantee on all products, unless otherwise stated in the product description. Our materials are designed to get you results and if you are unable to achieve the intended results using our materials, we will refund the amount you paid for the specific product/s in question. To request a refund, just send an email to firstname.lastname@example.org within 30 days of your purchase.
We have one condition when processing refunds. We require that you have used the product, including any included tools, and not have been able to successfully achieve the intended result. Don’t worry, our systems track user activity so there’s no need to supply any further information when requesting a refund.
In the event that a refund is requested on a product that was purchased as part of a product bundle at a discounted price, the refund amount will be calculated on a pro-rata basis.
IanPullen currently offers one way to pay for your order, Stripe. These payment options use advanced SSL encryption to keep your transaction secure and do not cost you anything to use (IanPullen is charged as the seller, you are not charged as the buyer) so you will not pay any extra for your order. You do not need to hold an account with these Merchants to use these methods of payments. Please refer to Stripe for full terms and conditions of use.
All the content on IanPullen website (illustrations, texts, names, brand names, images and videos) is the property of IanPullen. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorization by IanPullen. All information, content and files is protected by International law concerning intellectual ownership and copyright. IanPullen cannot give you the right to copy, display or distribute content that you do not have the intellectual rights to. All fraudulent use of this content that violates the rights held by a third party constitutes an offense of forgery, which is severely punished under the Intellectual Property Code.
IanPullen will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the site.
We reserve the right to remove access to your account if you are found to be sharing any of our materials without receiving prior written consent.
Waiver and Severability
Any failure of IanPullen to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and IanPullen, and governs your use of the service, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.
Limitation of Liability
THE TRAINING MATERIALS AND TOOLS ARE PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. IN NO EVENT SHALL WE BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY ARISING FROM THE USE OF THIS SITE, THE TRAINING MATERIALS OR TOOLS. WE SHALL NOT BE LIABLE FOR ANY LOSS OF DATA OR INABILITY TO ACCESS DATA ARISING FROM THE USE OF THIS SITE, THE TRAINING MATERIALS OR TOOLS.
Feedback & Comments
Any opinions left on the Website by ianpullen.com users are screened and moderated. If the comments infringe on the law or are inappropriate (abusive publicity, defamation, insults, out of context commentary…), I reserve the right to refuse or modify it.
You can get in touch with me by post at the following address:
Villagarcia de la Torre